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Administrative Staff


Qaisra became part of the Peak team in early 2013, as a Medical Receptionist. She moved here from Scotland in 2007, where she obtained substantial retail management and customer service experience. Earlier she earned a BA with honors in Communications and completed graduate work in that field.

Since arriving in the U.S., she served as an Administrative Assistant in another Waterbury clinic before joining Peak in 2013.  In 2014 Qaisra became the Office Manager, and now implements, oversees and manages all administrative operations of the clinic, as well as a point of contact for our providers.  She says that her name means “Empress”, and it fits!


Valeriia moved to Connecticut after spending just over two and a half years in New York, joining Peak in February 2023 as an experienced Medical Receptionist.

Valeriia graduated from a pedagogical university in Russia. Arriving in the US in 2020, she continued working with young children at a day care center, as a Teacher's Assistant. In 2022 she decided to explore the medical administrative field and found her passion.

During her free time Valeriia likes listening to music, reading books and traveling. Her goal in life is to visit every country in the world!


Carolyn joined the team in 2023 as an experienced Medical Receptionist. She graduated from Stone Academy in January of 2019 for Medical Assisting, preparing her with the confidence and knowledge to work both clinical and administrative roles. She has experience in primary care internal medicine offices, obstetrics and gynecology, and now in a physical therapy office. She takes pride in her job and is always eager to learn new things, with the goal of helping others receive the treatment that they deserve.

In her spare time, she enjoys long drives, listening to music, going to the movies and spending time with family. Carolyn has a big interest in Criminal Justice and watching interrogations. She is a big animal lover and owner to a chihuahua and dwarf rabbit. Be preprared, her laugh is infectious!

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